Frequently Asked Questions

Organizations choose 1nergiek because we look beyond just cleaning. Our cleaning colleagues know the location, notice what is going on, like to think along and take action before things become a problem. That way we not only ensure a clean environment, but also continuity, quality and a pleasant collaboration. And just as important: we invest in our people and like to build long-term relationships. Because when our colleagues enjoy working with us, you see and feel that on the work floor. 

In addition, we make conscious choices in our working methods and take responsibility for our impact on people, society and the environment; every day again.

At 1nergiek, we believe good cleaning starts with people. Our cleaning colleagues make the difference at your location. We invest in genuine attention, guidance, development and appreciation. Not as an empty promise, but as everyday practice. We give our colleagues responsibility and room to think along. As a result, they know the location, see what is going on and notice when something needs extra attention. Combine that with short lines of communication, clear agreements and a sustainable way of working, and you get a service that is not only clean, but above all feels right.

We work for a wide range of sectors and organizations. From offices, schools and childcare to healthcare institutions, hotels and resorts, shopping centers, cultural institutions, industry and logistics. Every sector and every organization is different. That is why we do not provide a standard solution, but services that fit the location, the users and day-to-day practice.

1nergiek is active throughout the Netherlands. From a single location to organizations with multiple branches spread across the country. Wherever we work, our principles remain the same: committed people, short lines of communication and quality that is visible and noticeable.

In addition to daily and periodic cleaning, we also offer window cleaning, specialized cleaning, floor maintenance, facade maintenance and facility services. This includes, among other things, caretakers, service hosts, receptionists and multi-service services. Depending on your organization, we can provide one service or combine several services into one total solution.

Always. No building and no organization is the same. That is why we look at the location, the use of the spaces, opening hours, tasks and, of course, we want to know your wishes. Based on that, we create a cleaning plan that matches daily practice. If something changes within your organization during the collaboration, we move with it and adjust the plan accordingly.

Good collaboration starts with getting to know each other and, in our opinion, with listening. We take the time to understand your organization, the location and the daily operations. Then we make clear agreements about the services, communication and expectations. After that, we keep talking with each other. No distant client-supplier relationship, but working together with short lines of communication, open communication and the same goal in mind.Mores about this can be read on the page about our approach.

Yes. Every client gets a fixed district manager and a district coordinator. They know your organization, monitor the agreements and ensure that questions or changes quickly reach the right person. Nice and easy: you know who to call and there are no unnecessary links in the chain. And they cover for each other during absence, leave or illness. So accessibility is guaranteed.

How quickly we can start depends on the size of the assignment, the desired services and the preparation required. We want to be able to act quickly, but a good start is more important to us than simply starting quickly. After an introductory meeting and a site visit, we make a realistic schedule together and honestly indicate what is possible and therefore what the expectations should be.

Yes. 1nergiek provides cleaning and facility services at multiple locations for various clients. We work with central agreements, one fixed point of contact and an approach that can be tailored to each location. This gives your organization an overview, while taking local account of the building, users and day-to-day practice. From 2 to 20 locations; each location gets the attention it needs.

Yes. A successful transition requires attention and preparation. That's why we make clear agreements in advance about planning, tasks, communication and responsibilities. In doing so, we take continuity at the location into account and, where applicable, the employees already involved in the assignment. Our goal is a smooth transition for client, users and cleaning colleagues alike, with services continuing as usual.

Yes, we work with fixed cleaning colleagues at a location as much as possible. Familiar faces provide recognition, trust and continuity. Our cleaning colleagues get to know the building and the users and know what is going on at a location. In addition, fixed cleaning colleagues can notice more quickly when something needs extra attention.

Yes. Organizations change and cleaning changes with them. Thanks to our fixed teams and flexible capacity, we can quickly respond to extra busy periods, an event, renovation, emergency or even a temporarily lower staffing level? Together we look at what is needed and adjust our deployment accordingly.

We work with fixed teams on site and a flexible pool of trained colleagues who can step in in case of illness, vacation or unexpected absence. In doing so, we ensure a good handover, so that the work continues and the quality of the service is maintained. Our principle is simple: your service must simply continue.

Quality starts with clear agreements: what do we do, when do we do it and what result do we expect from each other. Our management (regional managers and regional coordinators) regularly carry out quality checks and maintain close contact with their cleaning colleagues and with the client. This way we know what is going on and can make quick adjustments when necessary.

Of course, we prefer everything to go right the first time. But if something does go wrong? Then we want to know as soon as possible. We take every report seriously, look together for the cause and ensure an appropriate solution. Thanks to short lines of communication and regular contact, we can act quickly and make immediate adjustments where necessary.

Of course. During the day, in the evening, at night or on weekends: we tailor the work to what best suits your organization. Whenever possible, we prefer to work during the day! Then our cleaning colleagues are visible, part of the environment and can respond directly to what is happening. Does cleaning outside working hours work better? Then we'll arrange it that way. Because we also have cleaning colleagues who would like to work in the evening or at weekends.

Yes, when the service and agreements with the client require it. We coordinate staffing and planning in advance, so that necessary work continues during holiday periods and public holidays.

Sustainability is part of the way we work. We take responsibility for our impact on people, society and the environment. That means handling resources and materials consciously, reducing waste and continuing to look for smarter and more sustainable solutions. That also extends to how we treat people. We invest in genuine attention, guidance, development and appreciation for our cleaning colleagues, because good employment practice is part of sustainable business for us. In this way, we try to do a little better every day: for today and tomorrow.

Yes, you can always request a quotation without obligation. You can do this via the contact form, by phone or by e-mail. We will then contact you to discuss your organization, location and wishes.

At 1nergiek, you get the space to grow, develop yourself and enjoy your work. You work in an informal atmosphere with engaged colleagues who are there for each other. With flexible working hours and great workplaces, there is often a role that fits your life. Good performance is seen and appreciated, and those who want to take steps are given opportunities to learn and progress.

We have various positions within cleaning and facility services. Think of cleaning staff, window cleaners, specialist cleaners, supervisors, service hosts and management positions such as district coordinator or district manager. And there may also be positions at our office in Lijnden. The current offer varies by region. On our vacancies page you will find the positions for which we are currently looking for colleagues.

That depends on your role and the vacancy. Many cleaning colleagues work at a fixed location, which allows you to get to know the building, the work and the people well. In some roles, you work at multiple locations or cover shifts when extra support is needed elsewhere. We clearly discuss in the vacancy what applies to your role.

This varies by location and role. Sometimes you work independently and are responsible for part of the building yourself. At larger locations, you often work together in a team with other cleaning colleagues.

Not always. For many positions, we consider motivation, reliability and willingness to learn at least as important as previous cleaning experience. You will receive explanations about the location, the work and the materials you will be using. For some specialist or management positions, experience, training or a certificate may be required. That is always stated in the vacancy. For us, the most important thing is really that you are or can become a “1nergieker".

The working hours differ per client and location. There are positions during the day, early in the morning, in the evening, at night or at weekends. The number of hours per week also varies by vacancy. We discuss in advance which working hours apply to the position and whether they match your availability.

For most operational roles, the Cleaning and Window Cleaning Company collective labour agreement applies. This collective agreement contains arrangements on salary, allowances, working hours, holidays, travel expenses, training and pension, among other things. For some office or management roles, different arrangements may apply. What applies to your role is stated in the vacancy and employment contract.

Your salary depends on your role, experience and the number of hours you work. For positions covered by the cleaning collective labour agreement, pay is determined based on the corresponding job group and pay scale. Any allowances for special working hours are added where applicable. In each vacancy, we state what you can expect for the role.

You build up vacation hours according to your employment contract and the collective labour agreement that applies to your role. Under the cleaning collective labour agreement, you get 25 vacation days for a full-time employment contract. In addition, you get an extra day off on your birthday. During the application process, we clearly explain what applies to you.

Yes. At the moment, you receive a travel allowance from 10 kilometers one way. If you travel between 10 and 30 kilometers one way, you receive €0.14 per kilometer. If you travel 30 kilometers or more one way, you receive €0.25 per kilometer. All commuting kilometers are reimbursed.

Please note: from 1 January 2027, the travel allowance will change. From that moment on, you will receive €0.25 per kilometer for all your commuting kilometers, regardless of distance.

Yes. For roles where work clothing, protective equipment and/or cleaning materials are required, 1nergiek ensures that you get what you need to do your work safely and properly. There are even clients where you receive special clothing from us with the client's logo on it or in their colors.

There are various opportunities to develop yourself within 1nergiek. Depending on your interests, experience and available positions, you can progress, for example, to supervisor, specialist, district coordinator or district manager. Together we look at what suits you and what steps are needed. The important thing is that you let us know yourself!

Yes, we actively encourage that, alongside the mandatory training stipulated by the collective labour agreement, of course. At 1nergiek, we think it is important that you keep learning and can develop yourself in a way that suits you. That is why we work together to see which training, course or next step can help you move forward. This can range from professional knowledge, safe working, leadership or progression to another role.

Not for every role. If you work at one easily accessible location, a driver’s license is often not necessary. For roles where you visit multiple locations, transport materials, or work at hard-to-reach times, a driver’s license or your own transportation may be required. We will mention this in the vacancy. In the interest of a good work/life balance, we do consider it important that you work near your home to minimize travel time and give you the chance to get to work in a “healthy” way (walking and/or by bike).

Cleaning work can be physically demanding. You walk, stand, lift, and repeat movements. How demanding the work is varies by role and location. We provide suitable materials, clear work instructions, and attention to safe and healthy working practices. We also know that if you enjoy your work, it feels less “hard.” So we also put a lot of effort into a safe and pleasant workplace with a good manager and 1nergic colleagues.

Applying at 1nergiek is very easy. You can always respond directly via WhatsApp. Send us a brief message about who you are, where you live, and when you are available. Prefer to apply via the website? Then fill in the application form in the vacancy. After that, we will contact you to get acquainted and discuss the possibilities.

Yes. Is there no suitable vacancy at the moment? Then you can always send an open application. Tell us where you live, how many hours you are available, at what times you can work, and what kind of work you are looking for. We will then see whether there is a suitable opportunity within 1nergiek.

With us, you go through four clear steps: online selection, a first interview, a second interview, and the contract. During the conversations, we get to know each other, discuss the role, and see whether there is a good match on both sides. Are we both enthusiastic? Then you will receive a contract and we will agree on your start date together.

A CV is useful, but not necessary for every role. For many cleaning jobs, it is especially important for us to know who you are, when you can work, and why the role suits you.

Yes. Do you have questions about the work, location, working hours, or employment conditions? Then contact our HR manager Danielle or send a message via WhatsApp. We are happy to give you clarity before you apply.