1nergiek
Language in cleaning goes far beyond conveying instructions. It determines whether employees feel safe, whether processes run smoothly, and whether colleagues truly understand each other. In a compiled article from the Cleaning Research Association, various organizations shared their experiences, including us at 1nergiek, represented by HR manager Daniëlle Bal. You can watch the webinar back.
At 1nergiek, we see every day how important understandable communication is. Not only for the work, but for the sense of trust and connection. Daniëlle Bal says that language barriers can often lead to tension: think of misunderstandings with sick reports or contracts. That is why 1nergiek strongly focuses on personal attention and clear guidance. “Personal attention is the most important thing, in whatever language,” says Daniëlle.
New employees receive a warm, clear introduction at 1nergiek, so they feel welcome and seen. Managers are also trained in how to optimally guide employees with different language backgrounds. This lowers the threshold to ask questions, discuss uncertainties, and ask for help when needed.
1nergiek continues to look for ways to further reduce language barriers. A great step in this is the employee app that was introduced on December 1. Through it, colleagues receive important documents, contracts, and newsletters in the language set on their phone. In this way, we ensure that everyone receives information that is truly understood. “How nice is it to receive important information in a language you are fluent in?” says Daniëlle.
At 1nergiek, we believe that every person feels better when they are truly understood. That is why attention to language and personal development remains an important part of our HR policy. Whether employees need an extra push to learn Dutch, are looking for a listening ear, or want guidance at work: we stand beside them. Because when people grow, 1nergiek grows with them.
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