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Laetitia Simonis as a guest on the podcast The Happy Shift

31 Mar 2026

How do you ensure job satisfaction, engaged employees, and satisfied clients? The podcast The Happy Shift by Integron addresses these questions. In this series, employee experience and customer experience are central, with real-life stories from organizations that make a difference.

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Leadership as the basis for job satisfaction

In the episode, Laetitia explains how leadership at 1nergiek forms the foundation for a strong employee experience. Not from models or theory, but from practice. With attention to people, clear choices, and a culture in which colleagues feel seen and appreciated.

Because ultimately, good service starts with the people who do the work.

Within 1nergiek, the focus is therefore not only on quality, but also on job satisfaction, development, and engagement. You can see this reflected in the workplace and in the collaboration with clients.

 

Listening, learning, and continuing to develop

The podcast aligns well with how we work as an organization. By listening to feedback, staying in open conversation, and continuously developing, we build sustainable partnerships and a positive work experience.

Exactly what The Happy Shift stands for.

Curious about Laetitia’s story? Listen to the episode.